Privacy Policy

When handling the personal information of customers and employees necessary for business operations, our company has established this policy based on our code of ethics, established a personal information management system, and strives to respond responsibly as a company.

Policy 1. We will specify the purpose of using personal information as much as possible, and handle it appropriately to the extent necessary to achieve that purpose. We will also take measures to prevent personal information from being used for other purposes.
Policy 2. Personal information will be acquired in a lawful and appropriate manner.
Policy 3. Personal information will not be provided to third parties without the consent of the individual.
Policy 4. When managing personal information, we will strive to take necessary and appropriate measures to prevent leakage, loss, damage, and other security management.
Policy 5. When handling personal information, we will endeavor to ensure that the person providing the information is appropriately involved, and strive to keep the information as accurate and up-to-date as possible.
Policy 6. We will comply with laws and regulations regarding the protection of personal information, and will establish internal regulations regarding the protection of personal information, which we will continually review and comply with.
Policy 7. We will establish a point of contact to respond to complaints and consultations regarding personal information protection, and will strive to respond appropriately.

The Company respects the privacy of all users (hereinafter referred to as "Users") and handles the User's personal information (as defined below) with the utmost care.

Company name: Hotel Fujiya Ltd.
Representative name: Koichi Kato

(Supplementary Provisions)
Establishment and enforcement of June 2023 auspicious day.

Definition of personal information

Personal information refers to information about an individual user that can identify the user based on the name, address, telephone number, e-mail address, and other descriptions that constitute the information. Personal information also includes information that can be easily compared with other information and, as a result, can identify an individual user, even if the user cannot be identified from that information alone.

Purpose of use of personal information

The purpose of using personal information on this site is as follows. Our company will not use information beyond the intended purpose without the consent of the individual.
(1) Provision of personal authentication for registrants on this site and various services for members
(2) Accommodation reservation service provided via the Internet or telephone and performance of related operations
(3) From users in (2) above Provision of user and reservation information to the Company based on reservation applications
(4) Delivery of information such as e-mail services and various notices to users who have separately consented. We may create statistical data that has been processed so that it cannot be identified. Our company may use statistical data that cannot identify individuals without any restrictions.

Voluntary provision of personal information

The personal information items required for each service on this site are described as "required items" on the registration screen. If you do not enter this item, you may not be able to receive each service, such as not being able to make a reservation with our company.

Provision of personal information to third parties

As a general rule, we do not provide personal information to third parties without the consent of the user. Information will only be provided with the user's consent after specifying the recipient and content of the information. However, in the following cases, personal information may be provided without the user's consent to the extent that it does not violate relevant laws and regulations.

A. When the user determines that it will cause a disadvantage to a third party.
B. When it is particularly necessary to improve public health or promote the healthy upbringing of children, and the user's consent is obtained. C. When it is necessary to cooperate with a national agency, local government, or a person entrusted by them in carrying out the affairs stipulated by law, and by obtaining the consent of the user himself/herself.
D. When the disclosure of personal information is requested by a court, public prosecutor's office, police, or an organization with similar authority.
E. When the user explicitly discloses personal information to a third party.
F. When disclosure or provision is permitted by law.
G. When personal information is provided due to business succession due to merger or other reasons, and use before the succession occurs. When handled within the scope of the purpose.

Scope of third parties

In the following cases, the person receiving personal information shall not fall under the category of a third party.
(1) When our company outsources some or all of the handling of personal information to the extent necessary to achieve the purpose of use. (Our company is responsible for the handling of personal information by outsourced parties.)
(2) When personal information is provided in conjunction with business succession due to a merger or other reason.

Outsourcing of personal information processing

Our company may outsource some or all of the personal information handling operations. Please note that our company is responsible for the handling of personal information by subcontractors.

Change of personal information, etc.

As a general rule, only the individual himself/herself can request disclosure, correction, or suspension of use of personal information. If you are a registered member of this site, you can view, change, or delete your information at any time via the Internet. For other users, please contact the inquiry desk. However, if there is a risk of harming the life, body, property, or other rights or interests of the user or a third party, or if there is a risk of significantly hindering the proper implementation of the service operations of this site, we will comply with other laws and regulations. We may not respond to disclosure if it would result in a violation. In addition, in cases where suspension of use of the personal information or suspension of provision to third parties (hereinafter referred to as "suspension of use, etc.") requires a large amount of money, or where it is difficult to suspend use, etc., If we take necessary alternative measures to protect the rights and interests of users, we may not respond to suspension of use, etc.

Accuracy of personal information

Although this site strives to accurately process the personal information provided, users are responsible for ensuring that the personal information provided is accurate and up-to-date.

Restrictions on acquisition of personal information requiring consideration

In principle, this site does not collect personal information including the following. However, this does not apply if the user provides the information themselves.

(1) Matters related to thoughts, beliefs, and religion.
(2) Race, ethnicity, family origin, domicile, etc. (excluding information regarding the prefecture of residence), physical and mental disorders, criminal history, and other factors that may cause social discrimination.
(3) Matters concerning workers' right to organize, collective bargaining, and other acts of collective action.
(4) Matters concerning participation in collective demonstrations, exercise of the right to petition, and other exercise of political rights.
(5) Health and medical care, sex life.

About personal information management

Our company strives to implement appropriate security measures to prevent the loss, misuse, or alteration of personal information under our control. Personal information is stored in a secure environment that is not accessible to general users.

About identity verification

When responding to requests for disclosure, correction, deletion, or suspension of use of personal information, our company may use personally identifiable information (name, address, telephone number, date of birth, email address, membership number, etc.) to identify the individual. Make sure it is there. However, the Company will not be held responsible if information that can identify an individual is obtained and used by someone other than the individual. [Use of statistically processed data] Our company may create statistical data that is processed so that individuals cannot be identified based on the personal information provided. The Company may use statistical data that does not identify individuals without any restrictions.

About cookies, etc. among attribute information, device information, location information, action history, etc. (hereinafter referred to as "action history, etc.")

We use cookies to protect user privacy, improve convenience, deliver advertisements, and obtain statistical data. In addition, we use technologies such as cookies and JavaScript to collect attribute information that cannot identify individuals, such as age, gender, occupation, and region of residence (limited to information that cannot be used in combination to identify individuals). We may collect information such as device information, the user's action history on this site (accessed URLs, content, reference order, etc.), and location information based on the user's consent or application when using a smartphone, etc. Cookies are described separately in "About the use of cookies".

Personal Information Protection Officer

Business name: Hotel Fujiya Ltd.
Personal information protection manager name: Koichi Kato